• A valid credit card (VISA and MC) information will be required to secure and confirm reservation. Once the reservation is confirmed, you will receive an automated Confirmation Letter.

• Your credit card has only secured your reservation; No deposit will be charged, total rate is due on arrival.

• We accept payment with Canadian and US cash, Canadian personal Cheque, VISA or MC, travelers cheques. Currency converter:

Children:

• Well behaved children of any age are welcome, but please note, our B&B is not able to provide any child-oriented or child-care facilities. Please inquire.

Pet policy:

• We are true pets' lovers but we cannot accommodate pets.

Smoking:

• Smoking outside only.

Cancellations:

• You have up till two weeks before the scheduled date of arrival to cancel your reservation without penalty.

• If you cancel within the two weeks, but not less than 4 days before the scheduled date of arrival, half of the total rate is due.

• If cancellation is made 4 days or less before the scheduled date of arrival, or in a non-show-up situation, the total rate is due.

Check in policy:

• Check-in time: 3pm or after. To help us plan our days, please let us know the estimated time of your arrival. Early check-in may be arranged, if available.

• If you are delayed significantly and you cannot arrive at the announced estimated time, we would appreciate a call to reassure us that you will arrive. Very late arrival time (after 10.00pm) can be arranged, if possible.

• Check-out time: 11 am. Later check-out may be arranged, if available.

Allergies:

• We will do our best to accommodate food allergies and special dietary needs. In order to do so we kindly request notice prior of arrival.
• Severe allergies of any kind should be notified as severe, at the time of reservation.

Parties, Entertainment and Noise:

• Williams Gate Bed and Breakfast is a quiet accommodation, in a quiet neighborhood, not set up for parties and loud entertainment. We kindly ask our guests to keep noise down in respect of other guests.

Non-registered visitors:

• For the security of all our guests, only Guests registered with Williams Gate Bed and Breakfast are permitted on the premises overnight.

• For over the day short visits, we kindly request to let us know before inviting anyone.