Frequently Asked Questions

What is your Covid-19 Cancellation Policy

Special Provisions for 2020 and 2021 reservations cancelled due to Covid-19

*Our Cancellation policy for guests who are requesting the cancellation due to Covid-19 reasons offers 3 options:

1. Change of dates: The deposit paid will move automatically toward the new reservation. We welcome a change of dates, when possible.

2. Credit voucher, with a no-expiration date. You will still be required to pay a 10% deposit for a new reservation; however, the credit will be deducted from the balance to be paid on arrival.

3. Refund

*For cancellations initiated by us, due to reasonable reasons related to Covid-19, the deposit will be

automatically refunded.

How far is Williams Gate Bed and Breakfast from/to?

  • How far are you located from the main Street of the Town of Niagara-on-the-Lake?

We are located four short blocks to Queen Street, which is the main street of Niagara-on-the-Lake. Most of the shops, restaurants, art galleries are on Queen Street. Walking distance to Queen Street is about 10 min long, driving takes less than 5 min.

  • How far are you located from Niagara Falls?

We are located about 20 min drive to Niagara Falls.

  • How far are you located from wineries?

Most of the wineries are in the country side of the Town of Niagara-on-the-Lake. To reach them you will need between 5 min to 20 min to drive from our place. For bike riders, bike paths and rural routes are available to get to the wineries. We can provide local maps and guidance, if needed. Also, for some of the wineries, we are offering coupons for free tastings and winery tours.

  • How far are you located from Shaw Festival Theatres?

All four theatres are within walking distance from our place. You will need about:

-10 min ( less than 1.0 km) to to Royal George Theatre;

-13 min (1.0 km) to the Court House Theatre;

-18 min (1.5 km) to the Shaw Festival and Studio Theatre.

(Time and distance are provided by Google Maps)

How many guests can Williams Gate B&B accommodate?

  • What is the maximum capacity of our B&B?

We can accommodate maximum of 8 people, in total, in both our suites (a maximum of 4 people in the Main Floor Two Bedrooms Suite and a maximum of 4 people in the Second Floor One Bedrooms Suite). No exceptions, due to town regulations.

  • How many bathrooms has the Main Floor Two Bedrooms Suite?

Main Floor Two Bedrooms Suite has one bathroom. We reserve this suite only to one party of guests (a family, friends travelling together).

Operating Williams Gate B&B Private Suites

  • When was Williams Gate B&B first open?

First year for us in this business, was 2006. We were open each year since then, without any interruption, and we plan to continue as long is possible.

  • Is Williams Gate B&B Private Suites open all year round?

Yes, we are open all year round. During low season (November 1st to April 30th) we are offering discounted rates and promotions, if the reservations are made directly with us.

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